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Customer Relations Management Strategies
1
Bestselling book by award-winning restaurateur Danny Meyer.
Learn lessons from a successful restaurant empire.
Understanding Enlightened Hospitality philosophy for all businesses.
Emphasizes strong in-house relationships and customer satisfaction.
Applicable insights for managers, executives, and waitstaff.
Transform your approach to hospitality and service.
A motivational guide for effective productivity and appreciation.
Average Rating out of 5:
Price Range: $12.99
2
Master product design with expert guidance.
Learn from successful tech companies' practices.
Build products customers truly love and engage with.
Structure and staff a successful product organization.
Discover effective and lightweight product processes.
Enhance your company's product culture and innovation.
Updated practices for today's tech product managers.
Average Rating out of 5:
Price Range: $14.91
3
Transform customers into passionate advocates.
Learn to define your service vision.
Discover what customers truly desire.
Implement effective service systems.
Achieve consistent, exceptional customer service.
Revolutionize your workplace with innovative techniques.
Boost bottom-line results through fan loyalty.
Average Rating out of 5:
Price Range: $10.35
4
Learn proven strategies for effective prospecting.
Discover critical mistakes to avoid in sales.
Build a strategic list of genuine prospects.
Craft compelling, customer-focused sales stories.
Master proactive calls for face-to-face meetings.
Utilize email, voicemail, and social media effectively.
Establish trust to overcome buyer resistance.
Average Rating out of 5:
Price Range: $12.19
5
Proven strategies for effective prospecting and development.
Learn to identify genuine, strategic prospects easily.
Craft compelling, customer-focused sales stories.
Master proactive calls to engage potential clients.
Utilize email and social media effectively.
Prepare thoroughly for successful sales calls.
Build trust to counter buyers' sales resistance.
Average Rating out of 5:
Price Range: $19.68
6
Learn the seven universal story points.
Discover why customers make purchases.
Simplify your brand message effectively.
Create impactful messaging for various platforms.
Transform how you communicate your value.
Engage customers and increase sales potential.
Gain a competitive advantage in your market.
Average Rating out of 5:
Price Range: $18.72
7
Learn to embody sheer unadulterated excellence.
Transform your leadership approach with practical wisdom.
Discover actionable principles for every industry and career.
Experience a no-nonsense guide to winning.
Inspired by a pioneer of luxury service standards.
Unlock your true potential and career trajectory.
Elevate your organization with a customer-centric mindset.
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Price Range: $17.32
8
Blueprint for success in a competitive world.
Insights from a Ritz-Carlton visionary leader.
Practical advice for all career stages.
Creating a culture of excellence and service.
Engaging employees for better performance.
Emphasizes the power of servant leadership.
Unleash your true potential and beat competition.
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Price Range: $14.01
9
Unconventional strategies to captivate your audience.
Real-life success stories from the Savannah Bananas.
Learn to drive explosive growth effectively.
Inspire loyalty among your fans and customers.
Break traditional rules for remarkable results.
Create unforgettable experiences for your team.
Transform your marketplace approach with innovative ideas.
Average Rating out of 5:
Price Range: $17.03
10
Transform workplace morale through inspiring practices.
Learn from a successful, passionate workplace.
Four simple practices boost energy and effectiveness.
Increase employee satisfaction and teamwork.
Enhance personal relationships and live purposefully.
Proven lessons applicable across various careers.
Join millions who have transformed their lives.
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Price Range: $14.15
11
Revolutionary strategies to overcome customer indecision.
Rooted in extensive data and research analysis.
Insights from over 2.5 million sales conversations.
Shift focus from success to avoiding failure.
Practical guidance for sales leaders and teams.
Includes downloadable PDF with charts and graphs.
Essential playbook for closing more sales effectively.
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Price Range: $13.78
12
Learn unconventional strategies for explosive growth.
Discover the art of creating fanatical loyalty.
Explore behind-the-scenes stories from the Savannah Bananas.
Transform your approach to stand out in business.
Break traditional rules to achieve remarkable success.
Inspire your team to embrace a fans-first mindset.
Experience the fun side of business innovation.
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Price Range: $17.46
13
Achieve lifelong customer loyalty in 100 days.
Understand emotional needs post-purchase for retention.
Transform buyers into advocates for your brand.
Implement fun, low-cost loyalty strategies.
Customized techniques for any industry or size.
Proven methods used by top companies worldwide.
Essential for sales and marketing teams' success.
Average Rating out of 5:
Price Range: $15.75
14
Revised edition for today's competitive sales environment.
Timeless advice on driving personal success.
Focus on emotional buying decisions and logical justifications.
Master Sandler's seven-step selling process.
Transform cold calls into warm opportunities.
Utilize LinkedIn for effective prospecting.
Achieve sales excellence with proven techniques.
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Price Range: $15.17
15
Learn to create irresistible value propositions.
Practical tools for product and service development.
Visual format inspired by bestselling Business Model Generation.
Access exclusive online companion resources.
Avoid costly product launch failures.
Understand customer needs and desires effectively.
Proven methodology for successful business models.
Average Rating out of 5:
Price Range: $19.23
16
Engaging story about consulting and client service.
Focuses on vulnerability and transparency in business.
Explores merging firms with differing client approaches.
Identifies three fears sabotaging client loyalty.
Offers practical strategies to overcome these fears.
Humorous narrative makes complex concepts accessible.
Written by New York Times best-selling author.
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Price Range: $11.81
17
Overcome customer indecision effectively.
Transform traditional sales strategies with new insights.
Discover the fear of failure in buyers.
Based on two million sales conversations research.
Designed for salespeople and sales leaders alike.
Boost your sales closure rates significantly.
Comprehensive guidance for improving sales performance.
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Price Range: $15.41
18
New York Times bestseller book by Tony Hsieh.
Learn to grow business and enhance happiness.
Insights from Zappos, a Fortune "Best Company."
Prioritize culture while achieving financial success.
Transformative tools for personal and professional growth.
Fast-paced, engaging writing style for easy reading.
Discover happiness as a path to success.
Average Rating out of 5:
Price Range: $9.90
19
Learn Disney's approach to exceptional customer service.
Discover best practices from a trusted global brand.
Transform your organization with proven business insights.
Gain inspiration from Disney Institute's successful programs.
Explore behind-the-scenes stories from Disney legends.
Adapt Disney's strategies to your industry effectively.
Over 25 years of expertise in service excellence.
Average Rating out of 5:
Price Range: $11.40
20
Learn to communicate with anyone effectively.
Transform unreachable people into loyal allies.
Master powerful techniques for impactful conversations.
Enhance your listening skills for better connections.
Navigate conflicts toward rational discussions.
Achieve buy-in in persuasion and negotiation efforts.
Make a strong first impression every time.
Average Rating out of 5:
Price Range: $19.68
21
Engaging business fable by Patrick Lencioni.
Focuses on overcoming client loyalty fears.
Highlights the importance of vulnerability in business.
Provides strategies to inspire customer loyalty.
Offers competitive advantage in challenging times.
Part of the renowned Lencioni series.
Ideal for consultants and business leaders alike.
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Price Range: $14.72
22
Develop a powerful customer-focused workplace culture.
Step-by-step guidance for immediate implementation.
Actionable advice and straightforward exercises included.
Learn foundational elements of great service cultures.
Align your organization with customer service excellence.
Transform employee engagement for better service outcomes.
Essential resource for ongoing culture development.
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Price Range: $14.95
23
Proven framework for customer success organizations.
Insights from industry expert Wayne McCulloch.
Adaptable strategies for diverse business environments.
Real-world examples of successful implementations.
Enhances customer journey and experience initiatives.
Builds a strong customer success culture.
Drives impactful client outcomes effectively.
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Price Range: $18.12
24
Award-winning book on customer onboarding strategies.
Transforms new customers into loyal champions.
Proactive onboarding prevents customer churn and revenue loss.
Orchestrated Onboarding™ framework for B2B companies.
Practical tips and resources for effective onboarding.
Boosts customer satisfaction and solution adoption.
A must-read for Customer Success professionals.
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Price Range: $16.73
25
Turn one-time buyers into lifelong customers.
Understand customer emotions in the first 100 days.
Increase retention and boost profits significantly.
Strategies applicable across various industries and sizes.
Engaging customer experiences foster loyalty and advocacy.
Proven methods from successful companies and case studies.
Essential reading for business leaders and teams.
Average Rating out of 5:
Price Range: $15.25
26
Transform customers into lifelong brand advocates.
Learn from award-winning entrepreneur Brittany Hodak.
Engaging stories from top global brands.
Discover the powerful SUPER Model framework.
Enhance customer experience for lasting loyalty.
Case studies illustrate effective fan engagement strategies.
Applicable for businesses of all sizes.
Average Rating out of 5:
Price Range: $15.59
27
Revolutionary insights into business innovation strategies.
Balances technology advancement and customer demand effectively.
Transformative ideas for established companies and startups.
National bestseller reshaping business perspectives globally.
Proven frameworks for navigating market disruptions.
Essential reading for entrepreneurs and business leaders.
Explores case studies of successful companies' innovations.
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Price Range: $3.24
28
Focus on customer experience for business success.
Proven strategies from Forrester Research experts.
Customer experience drives competitive advantage today.
Real-world examples from leading companies included.
Improves engagement with both customers and employees.
Identifies hidden problems affecting customer satisfaction.
Roadmap for achieving experience advantage provided.
Average Rating out of 5:
Price Range: $14.51
29
Learn success principles from Disney's magic.
Ten practical lessons for personal and professional growth.
Engaging stories with humor and insights.
Perfect for new entrepreneurs and graduates.
Apply excellence in organizations and careers.
Real-life examples of backstage and onstage experiences.
No-nonsense advice for everyday challenges.
Average Rating out of 5:
Price Range: $13.08
